Give us the work — we will run it
Outsourcing is one of the things we do best. A named team of ours becomes part of yours: your help desk, your back office, your ERP support, your development capacity — run to agreed response times, reported on monthly, and costing a fraction of hiring the same skills locally.
Any function that can be run remotely
If the work happens on a screen, it can be outsourced to us. These are the areas clients hand over most often — but the list is not a limit.
IT help desk
- First and second line support for your staff
- 24/7 or business-hours cover, your choice
- Ticketing, SLAs and escalation paths
- User onboarding and offboarding
- Monitoring of servers, links and endpoints
- Monthly service report and review call
Finance & back office
- Bookkeeping and ledger maintenance
- Accounts payable and receivable processing
- Bank reconciliation and month-end close
- VAT returns and ZATCA e-invoicing operations
- Payroll processing and WPS files
- Management reporting packs
Manufacturing & operations systems
- ERP and production system administration
- Bills of materials and routing maintenance
- Work order and costing data management
- Inventory master data and reconciliation
- Shop-floor reporting and dashboards
- Integration between plant and head office
Software development
- Dedicated developers working to your backlog
- Custom modules on our ERP, HR and POS platforms
- Third-party integrations and APIs
- Maintenance of systems you already own
- Testing, documentation and handover
- Your code, your repository, your IP
Data & administration
- Data entry, cleansing and migration
- Document digitisation and indexing
- Catalogue and price list maintenance
- Order processing and quotation preparation
- CRM hygiene and lead qualification
- Reporting and reconciliation routines
Managed infrastructure
- Network, firewall and wifi administration
- Microsoft 365 and Google Workspace tenancy
- Cloud cost management on AWS and Azure
- Backup verification and restore testing
- Patch and vulnerability management
- Vendor liaison handled on your behalf
A team, not a ticket queue
You get named people who learn your business, not a rotating pool. We agree the scope, the hours, the response times and the reporting before anything starts, and you can scale the team up or down as the workload changes.
Engagements are monthly, cancellable with 30 days' notice. We are registered with the Pakistan Software Export Board and in Spain, and we work with local partners across the GCC and Africa — so contracting, invoicing and compliance are straightforward whichever country you are in.
| Model | Suits | Commercials |
|---|---|---|
| Dedicated team | Continuous workload, your processes | Monthly per person, minimum 3 months |
| Managed function | A whole function handed over with SLAs | Monthly retainer against agreed volumes |
| Project | Defined deliverable with an end date | Fixed price against a written scope |
| Overflow / cover | Peaks, holidays, staff gaps | Pay for the hours used |
Time zones we already work across
Our teams already cover Gulf, African, European and US business hours. Overnight cover for one region is normal working hours for another — which is exactly why outsourcing to us gives you hours your own staff cannot.
Try one function for one month
Most clients start by handing us a single painful function — the help desk, the bookkeeping, the ERP admin — and expand once they see the reports. Tell us what is costing you the most time and we will price that one thing.